Payment

Last updated: 13 November 2026

Currency and order total

Prices and order totals are displayed in Australian dollars (AUD). Review the total shown at checkout before submitting your payment. Standard shipping is free for eligible Australian addresses. See Shipping and delivery for the delivery area and estimated times.

Payment options

Checkout displays the methods available for your order. The options can depend on the checkout configuration and your order details. Review any terms presented for your selected payment method before continuing.

Authorisations and confirmations

Depending on your payment method, your provider may show a temporary authorisation while it processes the transaction. Keep your order confirmation and contact us if the payment shown by your provider differs from the order total.

Payment problems

If payment fails, check the information you entered and contact your payment provider if the issue continues. If a charge appears without an order confirmation, contact us with the transaction date, amount and any order reference.

Payment information and conversion

Enter payment details through checkout. Keep full card numbers, security codes and passwords out of emails and support messages. If your account uses another currency, your own provider may apply its conversion rate or charges.

Refunds

Approved voluntary refunds are processed to the original payment method within 7 business days after receipt and inspection. See Returns and refunds for eligibility, costs, consumer guarantees and refund timing. Your provider may take additional time to post the credit.