Frequently asked questions

Where do you ship?

We deliver to Australia with free standard shipping. See Shipping and delivery for the full details.

How long does delivery take?

Processing takes 1–3 business days. Transit is estimated at 7–14 business days, for 8–17 business days in total.

How do I track an order?

Follow the link in your dispatch email or see Track your order.

How do I arrange a return?

See Returns and refunds for our voluntary offer and your rights under the Australian Consumer Law.